Terms & Refund Policy

These terms cover the optional, paid personalized over-the-counter (OTC) recommendation in the Pharmacy360 symptom checker. Our triage, red-flag screening, generic guidance, drug monographs, and pharmacist-consult options remain free.

What you're buying

A one-time $2.99 charge unlocks the personalized, ranked over-the-counter recommendation for a single symptom-checker result — the list of options tailored to the symptoms, medicines, pregnancy status, and age you entered. It is a one-time purchase, not a subscription, and there is nothing to cancel or renew.

Refunds

Not satisfied? Contact us within 7 days of your purchase and we'll refund your $2.99 — no questions asked. Reach us through our contact form and include the date of purchase.

Informational only — not medical advice

Pharmacy360's recommendations are informational decision-support for adults. They are not a diagnosis, a prescription, or a substitute for advice from a licensed pharmacist or physician. The recommendation is generated from pharmacist-approved clinical content and the information you provide; it is not reviewed by a pharmacist for your individual case. If your symptoms are severe, worsening, or you're unsure, talk to a pharmacist or seek care. For a human review, you can get a pharmacist's consultation instead.

Access

The unlock is tied to your individual result link, not to an account. Anyone with that link can view the unlocked recommendation, so treat it as you would any private health information.

Affiliate links

Some recommendation cards include affiliate "Buy at" links; we may earn a small commission with no markup to you. See how we earn money for the full disclosure.